Privacy Policy

1. Who We Are

Webygraphy is a trading name of WEBYGRAPHY LIMITED, a company registered in England and Wales (Company No. 17279645).

We operate the website at https://webygraphy.co.uk. For any privacy-related questions, contact us at [email protected].

2. What Data We Collect

We collect the following types of personal data:

• Contact form submissions — name, email address, phone number (optional), and message content when you use our contact form.
• Usage data — anonymised page view and session data to help us understand how visitors use our website (no personally identifiable information).
• Communications — emails and messages you send us directly.

3. How We Use Your Data

We use the data we collect to:

• Respond to your enquiries and provide our services.
• Improve the performance and usability of our website.
• Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Legitimate interests — to respond to enquiries and improve our website.
• Consent — where you have explicitly provided information (e.g. contact form submissions).
• Legal obligation — where required by applicable law.

5. Data Retention

Contact form submissions are retained for up to 12 months and then securely deleted. Usage analytics data is retained in anonymised, aggregated form.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, email us at [email protected].

7. Cookies

Our website may use essential cookies to enable core functionality. We do not use third-party advertising or tracking cookies. Where cookies are used, they are strictly necessary for the website to function correctly.

8. Third-Party Services

Our website may load assets from third-party services such as Google Fonts. These services may set their own cookies and have their own privacy policies. We recommend reviewing their policies independently.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over HTTPS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]